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Our robust warranty ensures confidence and reliability in every product.
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Ironman 4x4 delivers premium suspension systems, off-road accessories, touring gear and vehicle protection solutions engineered for adventure and built to withstand the toughest conditions.
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Effective Date: May 25, 2026 | Ironman 4x4 India
Ironman 4x4 India (referred to as "we", "us", or "our") is part of the Ironman 4x4 Group and is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, hold, use, and disclose your personal information, your choices you have regarding our use of that personal information, and your ability to access or correct that personal information.
If you have a question regarding this privacy policy, please contact us using the contact details specified in this policy. Note that if you are an employee, your information about how we handle staff information is available through the workplace.
This policy is framed in accordance with the **Information Technology Act, 2000**, the **Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011**, and other applicable Indian data protection regulations.
Your Consent
By using our website or submitting your personal information through any of our channels, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
If you have any questions about this policy or how we handle your personal information, please contact us using the details provided in Section 10 of this document.
The types of personal information that we collect, and how we collect it, depends on our interactions with you. The types of personal information we collect may include your name and contact details, identification details, financial and transaction information, information about your preferences and interactions with us, and information collected in our interactions with you and information about your preferences, trade references and information from social media accounts and profiles.
Our website (www.ironman4x4.co.in) contains a Chatbot function which uses artificial intelligence (AI) to generate responses. Although the Chatbot is designed to provide general information only, we may collect limited personal information (such as your name and contact details) that is provided by you through our Chatbot. We do not intend to collect any sensitive information about you through the Chatbot and we strongly recommend that you do not provide any such sensitive information through the Chatbot. Please see our Terms and Conditions for important information about the limitations of the Chatbot function.
While recruiting new staff, we may also collect personal information about your right to work in India, your history, qualifications and skills, or other sensitive information such as professional or trade association membership or health information. This sensitive information will only be collected with your consent or if otherwise required or permitted by law. When you voluntarily complete a job recruitment application form, we consider that you have consented to our collection and use of your sensitive information that is requested on that form or that is otherwise provided to us through your application.
If you apply to or do invest in our company, we may collect information you submit to us or our share registry service provider through subscription agreements and other related documents and forms. For example, we may collect information about the number of shares you hold or seek, any power of attorney you give, your shareholder reference number or holder identification number and your tax file number if you choose to provide it. We collect personal information under laws including the Income Tax Assessment Act.
Sensitive Personal Data
We do not intentionally collect sensitive personal data such as caste, religion, biometric data, or health information through our general website or sales channels. If you believe you have inadvertently shared such information, please contact us immediately and we will delete it.
We may collect personal information in various ways including:
In the course of providing you with goods or services.
Directly from you (e.g. through forms, applications, our Chatbot or information provided verbally).
When you provide us, or you offer to supply to supply to us, goods or services; when you visit premises from which we operate.
When you submit a job application to us.
Records of communications (e.g. by telephone, email or online, including through our Chatbot).
Records of activity (e.g. website usage) and publicly available information (e.g. social media).
From any businesses you may buy, sell, merge or partner with; from our related entities.
From your nominated representative (such as power of attorney or professional adviser).
Other third party sources (e.g. our service providers).
By creating new personal information (e.g. analysis and reports based on other information we already hold).
As required or authorised by law.
Where you provide us with personal information about someone else, you confirm that you have obtained their consent to do so.
Cookies & Website Tracking
Our website may use 'cookies' from time to time. A cookie is a piece of information that allows our system to identify and interact more effectively with your browser. Cookies help us to maintain the continuity of your browsing session and remember your details and preferences when you return. We do not use cookies to retrieve information from your computer that was not originally sent in a cookie. This information helps us to make available better, more customised services and may be used for internal reporting purposes. You may configure your browser to reject cookies; however, in that case some parts of our website may not function properly. We also use Google Analytics to help analyse how you use our website. Google Analytics operates as a cookie which provides statistical information from a user's computer. This information is then used to create reports about the use of our website and is retained by Google. We also use Google advertising features, which may include Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, and Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers. These features use cookies to inform and optimise content based on your past visits to our site. If you do not want your website visit data reported by Google Analytics or would like to 'opt out' of Google's advertising features, you can install the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout or otherwise change your Google account settings. While you are able to opt out of Google Analytics advertising, note that even if you opt out of ads personalisation in Google's settings, you may still see ads from us. We may collect data about these interactions such as your IP address, your browser type, and your search terms. Pages of our website may include social media buttons, applications or links to or other links to third party websites that allow you to share content or links through to the relevant third-party platforms, such as Facebook, YouTube, and Instagram. These applications are operated by the third-party organisation to allow the relevant third party to collect your personal information through such interactions or otherwise. We are not responsible for such applications or links, nor the collection, use or disclosure operations of these third parties. Please visit the relevant third-party websites to understand their privacy practices.
We collect and use personal information for specific, legitimate purposes. We will only process your information when we have a lawful basis to do so. The primary reasons we use your information include:
**Provide our products and services:** To process, confirm, and deliver orders or customised quotes; to manage payments and coordinate with our logistics and warehouse partners.
**Fulfil requests for purchases, catalogues, newsletters, or other enquiries** including managing and completing transactions with you.
**Identify and communicate with you** including to respond to your queries, process returns or exchanges, manage warranty claims, and communicate order status updates.
**Manage and improve our services**, including conducting research for the purpose of developing existing or creating new products or services, to better understand your requirements and preferences.
**Marketing Communications:** To provide you with promotional materials and send you marketing messages in various ways, including by mail, email, telephone, SMS and digital marketing — only where you have opted in or where we have a legitimate interest in doing so. You can opt out at any time.
**Respond to and deal with an application** that you submit to us (e.g., a job application or application for shares).
**Protect the safety and security of our customers, staff, premises and assets**, assist with business support purposes including maintenance, updating records and back-up purposes.
**Deal with confirmed or suspected fraud, misconduct, disputes and illegal activity**, including to investigate, review and mitigate risks associated with a data or security breach and contact you if required, and comply with our legal obligations and exercise and defend our legal rights.
To the extent permitted by law, we may also use your personal information (including the types of personal information described in this policy) to tell you about other products or services that we think may interest you. We may send you marketing messages in various ways, including by mail, email, telephone, SMS and digital marketing. These communications may be ongoing but it at any time you decide you do not wish to be contacted for promotional purposes, you may advise us as described below.
Opting Out of Marketing
To remove your information from our database, or to opt out of receiving future direct marketing communications you can click on the 'Unsubscribe' button in any of the marketing communications we send to you or you can send an email requesting to opt out to privacy@ironman4x4india.com
We understand the importance of protecting your personal information. We take steps to protect your personal information. While we use service providers to store that information on our behalf, to prevent unauthorised access, maintain data accuracy and to ensure correct use of personal information, we have instigated physical, electronic and managerial procedures to safeguard the information we collect. However, we cannot fully guarantee that the information you submit to us will be unattainable by an unauthorised party.
**Accessing, Updating, and Correcting Your Information:** If you wish to access, access or update any of your personal information collected that we hold, or for any other reason, please write or email us using the contact details provided in Section 10. We will usually provide access or our reason for refusal within 30 days of your request. We may charge a reasonable cost-based fee for providing access. In some circumstances, we may refuse to provide you with access to or correction of your personal information. In such cases, we will provide you in writing with the reason(s) for refusal. If you disagree with our refusal to make a correction, you can request us to make a note of your request to associate a statement with the information noting your disagreement.
**SSL Encryption:** All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar.
**Access Controls:** We restrict access to personal information to employees and contractors who have a legitimate need to process it as part of their role, and require all staff to comply with our internal information security policies.
**Payment Security:** We do not store full credit or debit card numbers on our servers. All payment data is handled by PCI-DSS-compliant third-party processors.
**Data Retention:** We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Indian laws (e.g., GST records for 6 years). Order records are kept for warranty and legal compliance purposes.
**Making a Privacy Complaint:** If you are concerned about how we have handled your personal information or believe that we have infringed your privacy rights, please contact us and tell us about your concerns by writing or emailing us using the contact details in Section 10. We will investigate your queries and attempt to resolve them in a timely way and keep you informed about the difficulty of your complaint. We will notify you of the outcome of your investigation.
Security Incident Reporting
Despite our best efforts, no data transmission over the internet is 100% secure. In the unlikely event of a data breach that affects your personal information, we will notify you as required under applicable Indian law and take immediate steps to mitigate the impact.
We respect your right to control how your personal information is used. Subject to applicable Indian law, you may exercise the following rights by contacting us at the details in Section 10:
**Right to Access:** You may request a copy of the personal information we hold about you. We will confirm your identity before providing this information and will respond within 30 days of your request. A reasonable administrative fee may apply.
**Right to Correction:** If any personal information we hold is inaccurate, outdated, or incomplete, you may request that we correct it. We will action corrections promptly.
**Right to Deletion:** You may request deletion of your personal information where it is no longer necessary for the purpose it was collected, subject to our legal obligations to retain certain records.
**Marketing Opt-Out:** You may opt out of promotional emails at any time by clicking "Unsubscribe" in any email, or by contacting our support team. Note that transactional emails related to orders, quotes, or warranties are not subject to this opt-out.
**Withdraw Consent:** Where our processing is based on your consent, you may withdraw it at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
Our website may contain links to third-party websites, social media platforms (such as YouTube, Instagram, or Facebook), or partner applications. These sites are operated independently and have their own privacy policies.
Ironman 4x4 India is not responsible for the privacy practices, content, or data handling of any linked third-party website. We encourage you to review the privacy policies of any external site before providing your personal information. The inclusion of a link on our Site does not imply any endorsement or affiliation.
Our Site may also embed social media sharing buttons (e.g., Share on WhatsApp, Facebook Like). When you interact with these widgets, data may be collected by the relevant social platform, even if you are not logged into that platform. Please refer to their respective privacy policies for further information.
We may revise this Privacy Policy from time to time, and post the most current version on our Website. You can also request a paper copy of this policy, which we will look to provide to you promptly. All personal information we hold will be governed by our most recent privacy policy. We encourage you to check this page from time to time for any changes.
Continued Use = Acceptance
Your continued use of the website after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, please discontinue use of the Site and contact us to request deletion of your data.
In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below. If you have any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Phone:+91 91738 04405